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Message from the Vice President

Kenneth Pierce, Vice President for Information Technology

Welcome to Information Technology!

If you are new to campus, you might wonder how Information Technology, or IT, fits into the big picture. IT is comprised of three units: Technology Resources, Instructional Technologies Support, and University Library.

The Information Security Office works diligently to ensure the confidentiality, integrity, and availability of University data, information, communications, and services. I encourage you to contact them at 512-245-4225 or itsecurity@txstate.edu to discuss your questions or concerns about information security policies and practices.

With 1.4 million printed volumes, 28,000 ebooks, and more than 38,000 serial titles accessible via electronic databases, Alkek Library is the most important information resource at Texas State. I invite you to visit the Wittliff Gallery of Southwestern and Mexican Photography and the Southwestern Writers Collection, both located on the seventh floor of the Library. With ever-changing exhibits, you'll find something new each time you stop by.

Instructional Technologies Support provides classroom technology support to over 250 rooms across campus. They provide instructional designers, graphic artists, videographers, digital video producers, photographers, web programmers, and specialty programmers to help faculty develop instructional materials. They oversee all the major teaching theaters and open computing labs. If you are a new instructor learning to navigate TRACS, have a question regarding the availability or hours of a computing lab, or if you just need to check out classroom equipment, call 512-245-2319.

Technology Resources provides technology support to the entire campus. The departmental service portfolio includes data center and network administration, enterprise business applications, technology procurement and business services, project management, and end-user training and support services. The Information Technology Assistance Center (ITAC) 512-245-ITAC (4822) or itac@txstate.edu is your single point of contact for assistance with any technology needs. Whether you need help with a computing issue, the Internet in your dorm room goes out, or you can't retrieve your voicemail, contact ITAC for efficient and professional assistance.

Again, welcome! Please drop me a note to let me know how we are doing. We welcome your feedback at vpit@txstate.edu.

 

Kenneth Pierce